Frequently Asked Questions

All your questions about pdb88 answered in one place

From opening an account and depositing via bKash to using bonuses and safe gaming — find detailed answers to all your questions about pdb88 here.

pdb88 is a trusted online gaming platform in Bangladesh. New players and experienced users alike have many questions. On this page we have organized the most frequently asked questions by theme: account and registration, deposits and withdrawals, games, bonuses, and security. If you cannot find your question here, contact our 24/7 live chat support.
Account and Registration

Account and Registration

Common questions about opening and managing an account at pdb88.

To open an account at pdb88, you need an active mobile number, a valid email address, and your full name. The registration process is conducted entirely in Bengali and can be completed in just a few minutes. Please note that only those aged 21 or above are eligible to open an account.

No, according to pdb88 policy each person may operate only one account. If someone attempts to open multiple accounts using the same device or the same mobile number, those accounts may be suspended and the balance may be forfeited.

Click the "Forgot Password?" option on the login page. Enter the mobile number or email used during registration and a verification code will be sent to you. Enter the code and set a new password. If you have trouble, get help from our 24/7 live chat support.

Identity verification (KYC) may be required for secure payments and account protection, especially for large withdrawal amounts. Verification is completed by uploading a copy of your national ID or passport along with a selfie. pdb88 keeps your information completely confidential.
Deposits and Withdrawals

Deposits and Withdrawals

Answers to all questions about bKash, Nagad, Rocket, and bank transfers.

When you make a payment via bKash, the balance is usually added to your pdb88 account within a few minutes. During busy periods it may take up to 15 minutes. After making a payment, save the transaction ID — you will need to provide it to support if any issue arises.

The minimum deposit amount at pdb88 is ৳200 (for all payment methods). The minimum withdrawal amount is ৳800. Processing is faster when you withdraw larger amounts rather than making frequent small withdrawals.

Yes, pdb88 supports withdrawals via Nagad, Rocket, and Upay. Withdrawals via bank transfer are also available. When making a withdrawal request, make sure the number for that payment method is correctly registered in your account.

Once a withdrawal request from pdb88 is approved, the money generally arrives within 15 minutes to 2 hours. Bank transfers may take a little longer depending on Bangladeshi banking hours.

pdb88 does not charge any additional fees for deposits or withdrawals on its own. However, your mobile banking service provider (bKash, Nagad, etc.) may apply their own transaction charges. Confirm this with your payment provider.
Games and How to Play

Games and How to Play

Learn about cricket betting, slots, live casino, and mobile gaming.

To bet on BPL or any cricket match, log in to pdb88 and go to the cricket section. Select your preferred match from the match list, choose a market — such as match winner, top batsman, or over/under — and enter the bet amount. With in-play betting you can also place bets while the match is in progress.

All slot games at pdb88 are powered by recognized software providers such as PG Soft, Pragmatic Play, and JILI. These games use certified random number generators (RNG) that ensure the outcome of every spin is completely random and unpredictable.

Yes, pdb88 is fully mobile-friendly. You can play all games — including slots, live casino, and cricket betting — by opening the site directly in your smartphone browser. No separate app download is needed — just type pdb88.lat in your browser.

RTP is the mathematical average of what percentage of the total money wagered in a game over the long term is paid back to players as winnings. For example, a 96% RTP means that over the long term an average of 96 out of every 100 units wagered is distributed as prizes. This does not apply to every individual session — results can vary in the short term.

pdb88 live casino features games from leading providers such as Evolution Gaming and Ezugi. You can play Baccarat, Roulette, Blackjack, and Teen Patti through real-time video streaming with professional dealers. It gives you the experience of a real casino from the comfort of your home.
Bonuses and Promotions

Bonuses and Promotions

Learn more about the welcome bonus, cashback, and VIP benefits.

After opening a new account, pdb88 gives a 150% welcome bonus on your first deposit, up to a maximum of ৳15,000. That means if you deposit ৳10,000, a ৳15,000 bonus will be added. No special code is needed at registration — it is applied automatically.

The wagering requirement for the pdb88 welcome bonus is only 10 times. That means if you receive a ৳5,000 bonus, once you have placed ৳50,000 in bets the winnings from the bonus become withdrawable. Read the terms and conditions page carefully to meet this requirement correctly.

The pdb88 VIP program has four tiers: Bronze (up to 0.2% weekly cashback), Silver (up to 0.4%), Gold (up to 0.6%), and Platinum (up to 0.8%). By playing regularly and showing loyalty to the platform you can gradually advance to higher tiers.

The eligibility of a bonus depends on the terms of the specific bonus. Generally the welcome bonus can be used on slots, fishing games, and live casino. However, there may be restrictions on certain games or bet types. Check the terms and conditions of the relevant bonus or ask support for details.
Security and Responsible Gaming

Security and Responsible Gaming

Learn about the security of your account and personal information, and healthy gaming habits.

pdb88 uses SSL encryption technology to keep all personal and financial information secure. Your name, mobile number, or payment details are not sold or shared with any third party. Read our privacy policy for more details.

pdb88 is for those aged 21 and above only. Registration or gaming by minors is strictly prohibited. If an age verification issue is detected, the account will be closed immediately. Parents are requested to keep device and account access under control.

Yes, pdb88 offers a self-exclusion facility. If you feel that gaming is having a negative effect on your life, you can request a temporary or permanent account closure via live chat or email. Visit our responsible gaming page for more details.

Our support team is available 24 hours a day, 7 days a week to assist you in Bengali via live chat. You can also contact us by email: [email protected]. For urgent matters, live chat provides the fastest resolution.

Gaming addiction is a real problem and pdb88 takes it seriously. If you or someone you know is struggling to control their gaming, let our support team know — we will help with self-exclusion and setting limits. Visit our responsible gaming page for more information.

If you suspect this, change your password immediately and contact us via live chat or email ([email protected]). We will temporarily lock the account, investigate, and help reactivate it if needed. Never share your password or OTP with anyone you do not know.

Still have questions? Contact support

Our Bengali-speaking support team is available 24/7 at your service.
Get an answer within minutes on live chat.

Email: [email protected]  |  All messages are replied to