pdb88 Privacy Policy — Your information is safe with us

1. What Information We Collect

We may collect the following types of information at various stages of your use of the pdb88 platform:

1.1 Information You Provide Directly

• Full name and date of birth (for age verification)
• Email address and contact details
• Username and password
• National ID card or passport number (for identity verification)
• Payment information for deposits and withdrawals (bKash, Nagad, Rocket, Upay, or bank account details)
• Address and nationality

1.2 Automatically Collected Information

• IP address and geographic location
• Browser type, device model, and operating system
• Cookies and session data
• Site usage patterns and page visit history
• Gaming activity and transaction history

1.3 Information Received from Third Parties

In some cases, information may be received from trusted third parties for the purpose of identity verification or fraud prevention. Only the minimum necessary information is processed in such cases.

2. Purpose of Data Collection

We use your information for the following legitimate purposes:

• Account Management: To create accounts, verify identity, and ensure secure login.
• Payment Processing: To complete deposits and withdrawals and to ensure the security of financial transactions.
• Customer Support: To resolve your issues through 24/7 Bengali live chat support.
• Age Verification: To allow only users aged 21 and above to use the platform.
• Fraud Prevention: To prevent illegal activity, money laundering, and fraud.
• Responsible Gaming: To identify excessive gaming and provide assistance.
• Technical Improvement: To improve platform performance and enhance user experience.
• Communication: To send important notices, security alerts, and service-related information.

3. Cookie Policy

Cookies are used on the pdb88 website. Cookies are small data files stored in your browser that help improve the platform's functionality.

3.1 Types of Cookies

• Essential Cookies: Essential for login sessions and security — without these the site cannot function properly.
• Functional Cookies: To remember your preferences and language settings.
• Analytical Cookies: To analyze site traffic and usage patterns.

You can disable cookies by going to your browser settings, however some features of the platform may not work properly as a result.

4. Data Sharing and Third Parties

pdb88 never sells your personal information to third parties for commercial purposes. Information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Necessary information may be shared with designated partners for payment processing (bKash, Nagad, Rocket, Upay, and banks), identity verification, and fraud prevention services. These partners are bound by strict confidentiality agreements with us.

4.2 Legal Obligations

Information may be disclosed as part of a legitimate request from a government authority or law enforcement agency, a court order, or a legal process.

4.3 Business Transfers

In the event of a business restructuring, merger, or acquisition, user data may be transferred, however users will be notified in advance in such cases.

5. Data Protection and Security

The security of your information is our highest priority. We apply industry-standard technical and organizational security measures:

• SSL Encryption: All data transmission is encrypted using SSL (Secure Socket Layer) technology.
• Secure Servers: Data is stored on secure servers where unauthorized access is strictly prohibited.
• Access Control: Only trained and authorized personnel can access the required information.
• Regular Audits: Security measures are regularly reviewed and tested.
• Password Hashing: Passwords are never stored in plain text — strong hashing algorithms are used.

If a security breach occurs, affected users will be notified by email as quickly as possible and appropriate action will be taken.

6. Data Retention Period

We retain your information only for as long as necessary. The general policy is as follows:

• Active Accounts: Information is retained for as long as the account remains active.
• Closed Accounts: Certain information may be retained for a specified period after account closure to meet legal and regulatory requirements.
• Transaction Records: Financial transaction data may be retained for an extended period in accordance with legal obligations.
• Unused Data: Data that is no longer needed is securely deleted.

7. User Rights

As a registered user of pdb88, you have the following rights:

7.1 Right to Access Information

You can contact us at any time to find out what information we hold about you.

7.2 Right to Correct Information

If your account contains incorrect or outdated information, you can request that it be corrected.

7.3 Right to Delete Information

In certain circumstances you can request that your personal information be deleted. However, it may be necessary for us to retain some information due to legal obligations.

7.4 Right to Object to Processing

You have the right to object to marketing communications or certain processing activities. Please contact us directly regarding this.

8. Privacy of Minors

pdb88 is for users aged 21 and above only. We do not collect information from minors under any circumstances. Age verification is mandatory at registration. If there is reason to believe that a minor's information has reached us, we immediately delete it and permanently close the associated account.

If a parent or guardian believes their child's information has been submitted to our platform, please contact our support team promptly.

9. International Data Transfers

Our servers and service infrastructure may be located in various countries. If your information is transferred outside Bangladesh, we ensure that the standard of data protection at the destination is equivalent to the standard described in this policy. All transfers are completed via encrypted connections.

10. Responsible Gaming and Data Use

We monitor your gaming activity data to ensure responsible gaming. This includes:

• Identifying excessive betting patterns.
• Keeping self-exclusion or limit-setting measures in effect.
• Providing information about support services when needed.

To learn more about responsible gaming, visit our Responsible Gaming page.

11. Third-Party Links and Services

The pdb88 platform may include content from game providers (such as PG Soft, Pragmatic Play, JILI, Spribe, and others). Their own privacy policies apply to the use of these third-party technologies and services. We are not responsible for their data collection practices, however we work only with trusted and established partners.

12. Changes to This Policy

pdb88 may update this privacy policy when necessary. If any significant changes are made, we will display a clear notice on the platform and notify registered users by email. The "Last Updated" date at the top of the policy always indicates the date of the most recent revision.

Continued use of the platform after any changes will be considered as acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact us in the following ways:

• Email: [email protected]
• Live Chat: 24/7 Bengali live chat support (via the chat button on the website)

We generally process your request within business days and try to respond as quickly as possible.